All custom made products sold by us, unless stated elsewhere, comes with peace of mind warranty for 5 years. We will repair, replace or refund the product if it is found defective in material or workmanship.
Plantation Shutters may come with specific additional extended warranties, refer to the product warranty pages for specifics.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:to cancel your service contract with us; andto a refund for the unused portion, or to compensation for its reduced value.You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
We are committed to providing you with the best experience in selecting the right window coverings for your home.
Get in touch and we'll be more than happy to assist you.